Executive-Reservation at US-Bangla Airlines

Job Summary
Published on: 11 Sep 2023
Vacancy: Not specific
Employment Status: Full-time
Experience: 1 to 2 year
Age Limit: 22 to 27 years
Job Location: Dhaka
Salary: Tk. 30000 (Monthly)
Application Deadline: 11 Oct 2023

Context: US-Bangla Airlines, Bangladesh’s largest private airline, is looking for energetic, driven Reservation Team members.

Your Responsibilities

  • Respond quickly to many calls and emails.
  • Determine consumer demands, clarify information, explore problems, and give solutions.
  • Check and answer reservation emails.
  • Keep international booking travel advisory updated.

    Cross-team communication helps resolve issues.


    Practices in phone handling and email responses.

  • Meet qualitative and quantitative personal/team goals.
  • Report updates and details to the Reservation Manager.

    Positive customer support role.

  • A history of exceeding quota.
  • Take the extra step to build consumer loyalty.
  • Oversee the booking process.
  • Should know about re-issuing, re-validating, refunding, and upgrading.
  • Must know how to operate Galileo, Sabre, or Amadeus.
  • Any other essential duties provided by management to improve the organization.

Status of employment: Full-time

Workplace: Work at the office

Needed Level of Education

  • Bachelor’s degree in any discipline
  • All Public University & top-rated private university graduates are encouraged to apply

Possible Experience Needs

  • Age 22 to 27 years
  • Bengali and English fluency.
  • Excellent communicator.
  • Excellent MS Office skills.
  • Self-driven and results-oriented.
  • Team-player, driven, smart.
  • Work effectively and cheerfully.
  • Ability to operate under pressure.
  • Willing to work weekends and roster.
  • A little reservation and ticketing expertise will help.
  • Knowledge of GDS and WEB reservation systems for PNR creation, revisions, cancellations, and ticket issuance/reissuing/refunding will be beneficial.
  • The applicants should have experience in: Airline Tickets, Call Center, Managing customer service, computer skills Excellent communication, Ticketing, and reservations Strong analytical and social capabilities.
  • Applications should include commercial experience in the following areas: Airline, Travel Agent.
  • Freshers are also encouraged to apply.

Work Location: Dhaka

Salary: Tk. 30000 (Monthly)

Payments and Perks

  • Weekly 2 holidays
  • Lunch Facilities: Full Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2

*Photograph must be enclosed with the resume.

The deadline for applications is 11 Oct 2023

Company Information
US-Bangla Airlines