Customer Service Executive at International Admission Service

Job Summary
Published on: 12 Jan 2023
Vacancy: Not specific
Employment Status: Full-time
Experience: 2 years
Gender: Both males and females are allowed to apply
Age Limit: 25 to 35 years
Job Location: Dhaka (Mohakhali)
Salary: Tk. 20000 – 25000 (Monthly)
Application Deadline: 11 Feb 2023

Context: We need a proactive and skilled front-line communicator. You must understand sales dynamics and have great people skills to succeed in this profession. Our fixed pay and sales commission is unmatched.

Your Responsibilities

  • Career advise over the phone and in person for students and parents studying in Australia, Canada, and the UK.
  • Inquire about consumer needs. To follow up, introduce the company’s offerings to consumers (call records, database updates).
  • Maintaining good client communication and preparing applications for overseas university admissions/other entry formalities with the university’s international office.
  • English-proficient. Coordinating Admissions/Compliance Manager.

Status of employment: Full-time

Workplace: Work at the office

Needed Level of Education

  • Master of Business Administration (MBA) in Marketing, HRM, Management, Bachelor of Business Administration (BBA) in Marketing, HRM, Management.
  • American International University Bangladesh, BRAC University, East West University, Independent University, Bangladesh, and Ahsanullah University of Science and Technology students will get preference.
  • Preferred Professional Certification: Adobe Photoshop, Digital Marketing, IELTS.

Possible Experience Needs

  • Age 25 to 35 years
  • Experience At least 2 years
  • Customer Care, Customer Relationship Management, Customer Service, and Face-to-Face Customer Support are required skills.
  • Experience in the following business areas is required: Immigration & Education Consultancy.
  • Analytically gifted.
  • Saturday-Thursday workdays (10 AM to 6 PM).
  • Ability to learn and explain products and services to prospects.
  • Tolerant of rejection. Excellent bargaining skills and complaint resolution.
  • CRM Software and phone system knowledge.
  • Management, Microsoft Office, computer skills
  • Freshers are also encouraged to apply.
  • Both males and females are allowed to apply

Work Location: Dhaka (Mohakhali)

Salary: Tk. 20000 – 25000 (Monthly)

Payments and Perks

  • Mobile bill, Tour allowance, Credit card, Performance bonus, Provident fund
  • Salary Review: Yearly

*Photograph must be enclosed with the resume.

The deadline for applications is 11 Feb 2023

Company Information
International Admission Service